Shipping Policy

UK orders - Free shipping on orders £40 and above - UK only.
UK Orders are dispatched by Royal Mail 2nd Class tracked service. You will receive an email and SMS in advance of delivery.  If you are not in, they will leave a card so you can contact them and re-arrange a delivery.
EU orders a flat rate of £18 - we pay all customs and duties. You will not pay additional charges in your own country. However, delivery to EU now takes longer so please bear this in mind when ordering. All packages to the EU clear customs in Holland regardless of their final destination. You will be able to track your package with DHL after clearing customs.
We are not able to deliver to Norway or Switzerland.
Your package may arrive at your local post office or delivery centre and be held until pickup. If you neglect to pick up your package and it is returned to us, we will not refund the charge for original shipping or return delivery charge.
Orders to USA and Canada. There are 2 options:
Delivery with Royal Mail which should take 7-10 days £22
Delivery with UPS which should take 4-5 days £35
For orders outside of the EU and North America please contact us and we will endeavour to find the best shipping cost for you.
Florence Spurling Studio  is not responsible for any packages held by international customs agencies and it is not the responsibility of Florence Spurling Studio to make the customer aware of these agencies and their actions.